Giggles Childcare Services Ltd ensures that all staff and children attending services are treated with the same respect during all activities, with the use of effective behaviour management strategies to promote the welfare & enjoyment of all children attending.
Giggles Childcare Services Ltd expects it staff and children to be free from bullying harassment and aggressive behaviour and will not tolerate such behaviour from children attending the services or from their parents/legal guardians.
Giggles Childcare Services Ltd will work in partnership with parents, schools and children with the aim to manage behaviour using clear, consistent & positive strategies. Our staff will use encouraging positive behaviour as well as providing clear guidance for managing poor behaviour and maintaining the safety and welfare of children and staff
We recommend that all our activities have clear ‘rules and agreements in place’, these can be displayed for all to see, with the children taking an active role in these each session, as well as being able to discuss freely as and when required.
Giggles Childcare Services Ltd has a responsibility for ensuring the well-being and safety of all children in its care and have approved procedures for managing behaviour. The company follows a zero-tolerance policy on discrimination, bullying and persistent poor behaviour of any kind.
On rare occasions, and in more serious cases, Giggles Childcare Services Ltd reserves the right to ask parents/legal guardians to remove children from its services.
In the event of unacceptable behaviour by parents/legal guardian Giggles Childcare Services Ltd reserves the right to terminate any current bookings and close the customer account.
In these events, no refund will be made for any remaining days booked, and any costs associated with the exclusion of the child, or the termination of the account including transport home, will be the responsibility of the parents/legal guardian.